To ensure fairness and consistency in our claim process, the online claim form limits submissions to a single active claim per email address. However, we understand that 3rd party claims firms who make claims on behalf individuals and companies frequently wish to do so using a single email address. In order to manage such requests, we ask that 3rd party claims firms make a support request (choose “Register a 3rd party claims firm” option) to register themselves prior to making any claims. Once this request is received, our team will respond with instructions on how to execute claims on behalf of other parties on the same email address.