No problem! You are able to adjust claims filed online until the claim period closes at 11:59 p.m. Hawaii Time on January 18, 2019. To make a change, you need to follow a two-step process:
1. Delete Your Existing Claim
2. File a New Claim
For Step 1, please fill out our Claim Removal page. You will need the email address and Claim Identification Number from your original claim registration (this information appears on the confirmation screen and your confirmation email). If you do not have this information available, you will need to file a support request.
Once your claim is removed, you are then able to create a brand-new claim using our Online Claim form.